Building Division inspections, King Township

Operational view of every Citycare task in the Building Division workspace (BLD), from the export of October 19, 2026. Use the filters to focus on a period, community, permit type or inspector; every chart and figure updates.

Launch day: Monday, September 14, 2026. Everything earlier, plus test records, is grouped as pre-launch testing.

Overview

Tasks created per day

Outcome mix

Where tasks stand today

Demand and booking behaviour

When permit holders book, how far ahead, and which inspection slots they choose.

Booking lead time

Hour bookings are submitted

Inspections by scheduled weekday

Morning vs afternoon slot

Outcomes and cancellations

Why tasks are closed without an inspection, and which permit types are affected most.

Reasons for Will Not Do

Who cancels, and how fast

Outcome by permit type

Permit type is read from the prefix of the permit number typed by the requester. PRNR = new residential, PRAD = addition, PRRN = renovation, PRSWS = sewage system, PRNRA = residential accessory, BP = earlier permit series (meanings to be confirmed by the division).

Field execution

Whether inspectors go out on the booked day, how long visits take, and how consistently they record each step in the app.

Timing against the booked window

Completed tasks only. Window = booked slot start to end. Departing before the window usually means leaving early to arrive on time.

Visit duration, minutes

Bar = middle 50% of visits; label = median.

Workflow steps recorded

Team workload

Completed inspections by the person who closed them. Inspectors appear as letters because the export carries user IDs only.

Share of completed inspections

Completed per week, by inspector

Resident updates

Automated SMS and email messages Citycare sends the permit holder at each step of an online booking.

Share of completed bookings that received each message

Geography

Where inspections take place. Each circle groups tasks within about 1 km; darker circles have a higher share of cancellations.

Inspection locations

Coordinates from the task Location field, no basemap. "King" and "Newmarket" are mailing-address labels for rural King properties.

Share by community

Cancellation rate by community

Open backlog

TaskPermitStatusScheduledAssigned toFlag

No open tasks match these filters.

Pre-launch testing

What the testing bucket contains

Fixed view, not affected by the period filter.

Testing bucket by month created

Pilot in August 2025, soft launch May to August 2026.

Recommended actions

Based on the launch period, September 14 to October 19, 2026.