If you're wondering why you've been asked to use Opera by your municipal or airport customer, read on
What is Opera?
Opera is a collaborative platform designed for municipalities and airports to streamline their work with subcontractors and service providers. By combining real-time communication, centralized task management, and insightful reporting, Opera ensures critical public services—from road maintenance and sanitation to airport ground support—are coordinated with maximum efficiency.
In short, if you’ve been asked to use Opera, it’s because it centralizes and simplifies essential operations. By adopting this platform, you’ll collaborate more effectively with public authorities, complete tasks faster, and provide a higher level of service—all while enjoying a user-friendly, transparent workflow.
Benefits
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Centralized Coordination
Opera brings all tasks, schedules, and progress updates into one place. You no longer have to juggle emails, spreadsheets, or multiple apps to stay on top of projects. Everything you need—from new work orders to project updates—is accessible in Opera’s unified dashboard. -
Real-Time Communication
Communication gaps can slow down even the simplest tasks. Opera’s in-app messaging and notifications keep you connected. Whether it’s a quick status update, a detailed task description, or a photo of an issue, you can share and receive information in real time. -
Automated Workflow
Opera automatically assigns tasks based on factors like location, urgency, and team expertise. This reduces administrative overhead, shortens response times, and lets you focus on actually getting the work done rather than coordinating assignments. -
Location-Based Insights
With built-in GIS integration, Opera provides a map-based view of tasks, locations, and work progress. It’s easier to plan routes, avoid overlapping assignments, and spot recurring issues—whether you’re dealing with city roads or airport runways. -
Mobile-Friendly Access
Need to manage or complete tasks on the go? Opera is accessible on tablets and smartphones. Field teams can receive updates instantly, upload photos of completed work, and submit issues directly from the job site, ensuring nothing gets missed. -
Transparency and Accountability
Every task and update in Opera is tracked and time-stamped. This creates a clear audit trail, offering peace of mind for both you and the municipality or airport authority. Transparency fosters trust and makes it easier to identify areas for process improvement. -
Scalability for Diverse Services
Opera isn’t just for one type of service—it supports everything from winter snow removal and sanitation services to construction projects and sensitive airport ground operations. The platform grows and adapts alongside your needs.
What's in it for you
- Streamlined Communication: Eliminate back-and-forth emails and phone calls with a central, real-time communication hub.
- Faster Task Completion: Opera’s automation and route planning reduce downtime and travel time, making your team more efficient.
- Data-Driven Improvements: Access detailed analytics on completed tasks, duration, and performance, helping you refine your approach for future projects.
- Improved Professional Relationships: By using the same tool as your municipal or airport customer, you’ll be aligned with their processes and expectations, strengthening your partnership.