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Cambridge, MA. digitizes winter operations with Citycare

Less than a week after signing up, Cambridge is ready to go with 17 salt & abrasive routes available with turn-by-turn directions.

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Winter operations leave no room for slow onboarding, complex systems, or lengthy implementation timelines. Public works teams need tools that work immediately, especially in New England, where storms can hit before staff have time to adjust.

That’s why the City of Cambridge chose Citycare.

And within days of signing, their team is already seeing the impact it can create.

A Fast, No-Friction Start

Less than one week after contract approval, Cambridge is moving forward with the import of 17 fully optimized winter routes directly into their Citycare account.

  • No delays.
  • No complicated integrations.
  • No IT support required.
  • Just real operational readiness, fast.

By the time crews roll out for their next storm, operators will be navigating clear, optimized routes with turn-by-turn guidance tailored to municipal plowing and salting realities.

Supervisors will have full, real-time visibility into coverage, progress, and compliance.

Why this mattered for Cambridge

With around 120K inhabitants, Cambridge municipal workers have a lot to cover and they need to do so in the most efficient way possible. 

This is where Citycare comes in handy:

Faster, more predictable storm response

With every segment mapped, logged, and monitored live, supervisors get immediate clarity and crews eliminate guesswork.

Reduced risk of missed streets and service complaints

Turn-by-turn navigation brings consistency, even for seasonal or redeployed staff.

Instant audit-ready documentation

Every cleared segment is automatically logged with GPS breadcrumbs, supporting compliance and providing verifiable records.

A growing momentum across Massachusetts

Cambridge joins other forward-thinking Massachusetts municipalities, like Newton and Brookline, that have significantly improved efficiency, visibility, and resident satisfaction by modernizing operations with Citycare.

Their rapid onboarding shows exactly what’s possible when a city partners with a platform built for municipal speed, not enterprise delay.

Ready to experience the same acceleration?

If your team is planning for winter operations or struggling with outdated routes, limited visibility, or inconsistent execution, Citycare can get you fully operational in days, not months.

Join us for a focused 15-minute demo/onboarding video call.

By the end of this short meeting, you’ll have your own working Citycare account and a clear path to validating results at no charge within days.

To do so, leave us your contact info below and we'll be in touch!

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