Democracy on demand

Resident is a free service allowing Canadians to find, engage with and request services from their municipal, provincial and federal governments, as well as the officials they've elected to represent them.

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REQUEST

Formal appeal for action or specific assistance

QUESTION

Inquiry seeking information or clarification

SUGGEST

Proposed idea or recommendation for improvement

APPRECIATION

Expression of gratitude or acknowledgment of value

BRIDGING THE GAP

Delivering better outcomes

We proudly facilitate the for all Canadians to their Governments at the municipal, provincial and federal level.

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Constituents

From direct integrations with card networks and banks to checkout flows in the browser, we operate on and optimize at every level of the financial stack.

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Elected Officials

Providing direct communication between constituents and their elected officials so we can engage in live discussions, participate in town hall sessions, and pose questions directly to officials.

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Government Managers

By offering government manager a streamlined platform for efficient communication, they can better manager constituent relations by providing higher levels of service more efficiently.

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Support & Service

Support and service personnel are assigned tasks directly from the platform, enabling them to respond and complete requests swiftly and transparently, knowing the requester is updated as the issue progresses.

ANNOUNCE

Important news, good or bad, you'll be the first to now.

 

GOAL

When your governments set objectives and progress, you're informed.

PROPOSAL

Want your voice to be heard? Then vote on proposals you're invited to.

ALERT

Public safety is critical. Receive notifications, and instructions when action is needed.

PROGRAMS

Solutions for every level of Government

CIVIC ENGAGEMENT

The best run governments are citizen-centric

Resident, represents redefining the relationship between the public, media and our governments. By leveraging technology to enhance civic engagement, we're creating a more informed, respectful, and participatory democratic society in Canada.

Results
TESTIMONIALS

What our customers say

“Thanks to Snowman for the last 7 years, our snow removal and road maintenance teams have been able to meet and exceed Ontario's minimum maintenance standards with great ease.”

“26 million passengers per year rely on us to ensure their safe travel regardless of the weather. Snowman, a reliable and essential tool, has allowed us to efficiently manage snow removal events at Montreal Airport since 2016."

“By subsidizing Snowman for more than a hundred Canadian municipalities that we insure, they've improved their risk management, and in many cases, have avoided very complex and expensive claims and lawsuits.”



LEARN

Democracy isn't a spectator sport

ACCREDITED INVESTORS

Investment opportunity

Request a copy of our investment prospectus and supporting material

Interested in capitalizing on our mission to digitize democracy to make it more accessible to all Canadians ?

FREQUENTLY ASKED QUESTIONS

You've got questions?

We've got answers

Why would I need to use Resident ?

Resident is designed for Canadians who seek a more direct, transparent, and constructive way to engage with their local, provincial, and federal government officials.

If you've ever felt your voice was lost in the noise of traditional social media, faced barriers in accessing government services, or simply wished for a clearer understanding of government actions and decisions, Resident is for you.

This platform provides a dedicated space for meaningful dialogue, enabling you to voice concerns, offer suggestions, and receive updates directly from elected officials and government agencies.

By using Resident, you're not just staying informed; you're actively participating in shaping the democracy and community you live in. Whether you're passionate about local issues, interested in policy changes, or seeking to improve public services, Resident empowers you to contribute to the conversations that matter most.

Why are governments using this ?

Governments are using Resident to enhance their efficiency, transparency, and responsiveness in serving their constituents.

Resident streamlines communication, allowing government agencies and elected officials to directly engage with the public, manage and respond to requests, and disseminate important information effectively.

By adopting Resident, governments can foster a more informed, engaged, and satisfied citizenry, ultimately leading to better governance and stronger democratic processes.

How do you manage my privacy ?

Safeguarding your information and ensuring your privacy is our top priority.

We've implemented several key measures to ensure your personal information is protected and managed responsibly:

1. Data Encryption: All data transmitted to and from Resident is encrypted using industry-standard protocols, ensuring that your personal information is secure during transmission and storage.

2. Compliance with Privacy Laws: We adhere to all applicable Canadian privacy laws and regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA), guaranteeing that our practices meet national standards for data protection.

3. Strict Access Controls: Access to personal information is strictly limited to authorized personnel who need it to perform their job functions. We enforce rigorous access controls and regular audits to prevent unauthorized access.

4. Data Minimization: We collect only the information necessary to provide our services effectively, ensuring that any data collected is relevant and limited to what is needed.

5. Transparency: Our privacy policy clearly outlines how we collect, use, and share your information, providing you with a clear understanding of our data practices.

6. User Control: We offer tools and settings that allow you to control your privacy preferences, manage your data, and understand how your information is used.

7. Regular audits: Our security practices are regularly reviewed and updated to respond to new threats and ensure compliance with the latest privacy standards and best practices.

By implementing these steps, we aim to maintain a secure and trustworthy platform where your privacy is respected and protected.

Won't Resident interfere with our democracy ?

We built Resident on the foundational principle of enhancing and supporting democracy, not interfering with it.

Our platform empowers governments and elected officials to tailor community guidelines and enforce regulations that align with their democratic values and principles.

This ensures that all interactions and communications on the Resident platform upholds the integrity and transparency of the democratic process.

Our mission is to facilitates open, respectful dialogue between constituents and their representatives, encouraging informed participation and engagement.

By providing a structured, secure environment for civic engagement, Resident aims to strengthen, not interfere with, the democratic fabric of our society.

Democracy isn't a spectator sport

Be the first to know when our latest podcasts, blog posts and interviews are published in our informative series where we interview elected officials and civil servants across Canada, who tell us about their realities in today's challenging democratic climate.