TERMS OF USE

Welcome to Our Terms of Use

The binding agreements governing your use of our services.

Transcending the mundane legalities, here you'll find the comprehensive blueprint that outlines the contractual framework binding residents and their governments.

The rights, responsibilities, and expectations for all parties are clearly described, ensuring clarity and mutual understanding.

FOR INDIVIDUALS

Resident Terms of Use

This section outlines the terms and conditions applicable to users who access our services without payment, detailing the scope of access, limitations, and responsibilities.

The emphasis is on the importance of compliance with our guidelines to maintain a fair and functional service environment for all users.

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TERMS OF USE

Rules and guidelines for using our services

PRIVACY POLICY

How we collect, use, and safeguard your personal information

COMMUNITY GUIDELINES

Promoting an inclusive, safe and respectful environment for all.

SHARING YOUR IDEAS

Sharing feedback and ideas with us & how we use them

USE OF COOKIES

Enhancing your experience with best practice use of cookies.

HUMAN RIGHTS POLICY

Reflects our ethical and socially responsible practices.

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FOR ACCOUNTS

Government & Corporate
Terms of Use

Terms, conditions, and obligations relating to government entities and corporations and their users, who may opt to use paid services.

Although this section does not directly apply to Resident users, it highlights the enhanced features, capabilities, access, support, and security features by which their governments use our services.

 
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COMMERCIAL TERMS

Terms & Conditions for using our services

MASTER SERVICES AGREEMENT

Terms by which our services are provided to government & corporate accounts

SERVICE LEVEL AGREEMENT

The standards of service you can expect from us; uptime, response times & remedy procedures for service failures.

IT SECURITY POLICIES

Measures and protocols we implement to protect ourselves from cyber threats

API TERMS

Permissible uses, restrictions, and the rights of developers on our API's

DATA PROCESSING AGREEMENT

How we process, and protect data in compliance with laws, ensuring confidentiality and integrity of personal information

PROFESSIONAL SERVICES AGREEMENT

How we offer, scope, deliver and guarantee advisory & development services.

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