We understand that sometimes you may need to delete your account. This guide will walk you through the steps to permanently remove your account and all associated information from our system.
Important: What You Should Know Before Deleting Your Account
- Permanent Action: Deleting your account is a permanent action. Once completed, all your data, including any saved information and settings, will be permanently erased and cannot be recovered.
- Data Deletion: This process will remove all personal information, preferences, and history associated with your account.
Steps to Delete Your Account
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Log into the App: Open the app and log in to the account you wish to delete.
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Navigate to the Profile Section:
- Go to the Profile section in the app. This is where you manage your account settings and preferences.
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Select 'Delete Account':
- Scroll to find the Delete Account option. This option may appear as a button or link, depending on your device or app version.
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Confirm Account Deletion:
- When prompted, carefully read the information regarding the deletion process.
- Confirm the deletion if you’re sure you want to proceed. You may need to enter your password to finalize the deletion for security purposes.
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Log Out:
- Once the deletion is confirmed, you will be automatically logged out, and your account will no longer be accessible.
Additional Support
If you encounter any issues during this process, or if you have questions regarding the deletion, please contact our support team via the app’s help section or email us at support@baseline.io.