Use of Cookies

Enhancing your experience with best practice use of cookies.

Last Modified: Mar 24, 2024

Baseline Telematics Inc.,("we", "us", or "our") uses cookies on Resident and related websites.

This Cookie Policy informs you of our use of cookies, the details of such use, and your choices relating to cookies.

1. What Are Cookies

Cookies are small files stored on your device (computer or mobile device) that are used to enhance user experience. They are widely used to 'remember' you and your preferences, either for a single visit (through a 'session cookie') or for multiple repeat visits (using a 'persistent cookie'). They ensure a consistent and efficient experience for visitors and perform essential functions such as allowing users to register and remain logged in.

2. How We Use Cookies

When you use and access our service, we may place a number of cookie files in your web browser. We use cookies to enable certain functions of our service, to provide analytics, to store your preferences. We do not use cookies for tracking purposes or sell any information to advertisers since we do not host third-party advertisements on our app.

We use both session and persistent cookies on the service and use different types of cookies to run the service, including:

Essential cookies: These are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.

Performance and analytics cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site and app.

3. Your Mobile Device Settings

In the Resident mobile application, we may use technologies similar to cookies to optimize your user experience and our service offerings. Mobile operating systems have certain inherent features allowing you to control how and when we can collect such data.

3.1 Device Settings

You can control the permissions you grant to our mobile application at a device level. This includes granting access to specific features such as your camera or microphone, all of which can be controlled via your device's settings.

3.2 Device Identifiers

We may use your device’s 'identifier,' which is a unique number associated with your device and allows it to be recognized across multiple applications. This identifier is used to enhance application operations in a manner similar to how cookies function on a browser.

Please note that these identifiers do not contain any personal data and they do not identify you personally.

Settings vary from device to device, but you will usually find the device identifier settings under the "privacy" section in your device's settings.

Please be aware that limiting the use of your device’s identifier might affect certain functionalities of our app. It could lead to less personalization in the services we provide, as the recommendations our app offers may be less aligned with your interests.

4. Your Choices Regarding Cookies

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. However, please note that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

5. Updates to This Policy

We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons.

6.Contact Us

If you have any questions about our use of cookies, please contact us at:


Address: Baseline Telematics Inc., 324 Chemin du Tour, Laval, QC H7Y 1S5, Canada.