Faster, more efficient and more transparent public services.
Our mission is to help local governments provide their communities with faster, more efficient, cost-effective and transparent public services. We build real-time, mission critical operations platforms for municipalities, public agencies, infrastructure operators, airports and first responders.
Built for the long run.
We have consistently reinvested our revenue into product development, platform modernization and customer success, including a multi-year rebuild of our core architecture for enterprise-scale deployments. That approach has given us steady, controlled growth and real independence.
Baseline is founded in Canada and builds connected-vehicle and usage-based insurance programs for insurers.
Airside goes live in the control tower at Montréal-Trudeau airport.
Baseline acquires Operasoft and its municipal customers.
201 customers, a platform rebuilt on Google Cloud, and a team in Laval, Washington, D.C. and São Paulo.
Adopted in hours or days, not months.
A navigation system succeeds by how it is adopted in the field, not how it looks on paper. We have trained and onboarded hundreds of frontline operators across dozens of municipalities in Canada and the United States.
- Training large groups of operators, often just before winter or a storm.
- Helping crews move from paper and memory to guided, turn-by-turn navigation.
- Choosing where phones and tablets go in each vehicle, for visibility and safety.
- Advising on phones or tablets for each vehicle type and use.
- Setting up shared, multi-user devices and mobile device management with your IT team.
One codebase, one platform, every app.
Rebuilt on Google Cloud
A cloud-native, serverless platform with real-time data streaming and geospatial processing.
AI-ready
Mobile image capture, automated classification, operational analytics and compliance reporting.
A release every two weeks
Agile development with continuous integration and deployment. Every city benefits from every feature.
Thousands of daily users
Operators, supervisors and administrators, with capacity for thousands of concurrent field users and vehicles.
Growing with our customers.
7 provinces and 21 states. Customers are organizations with a plan and at least one user login, test accounts excluded, as of September 2026.
“Citycare was up and running fast and does far more than we expected. Next, GoGov requests go straight to dispatch.”“We started small. Now we’re going citywide, with dozens of contractors and audit-ready records of every job.”“Setting up Citycare for winter operations was quick and simple. Expanding it to street sweeping and yard waste collection took no time from there. We’re looking forward to expanding the roll-out to all of our snow and waste collection sub-contractors next.”Same data, same security, same support.
The municipal operations platform: routes, tasks, inspections and assets, with the field app and the managers’ web portal.
The link with your contractors: they see their routes and work orders, the city sees the work actually done.
The citizen portal: report an issue, follow progress and get news from your city.
Mission critical ground operations for airports, proven over eleven winters at Montréal-Trudeau.
911 dispatchers mobilize the nearest volunteer first responders until paramedics arrive.
Building inspections like a ride: residents book online and track their inspector live, the office assigns in one click, inspectors navigate turn by turn.
Law enforcement coordination and situational awareness: every incident, unit and officer on one live map.
Military battlefield and urban engagement coordination: every unit, position and order, live.
Where to find us.
Laval, Québec (headquarters)
324, chemin du Tour, Laval (Québec) H7Y 1M3, Canada
Washington, D.C.
Baseline Telematics Corporation, 601 Pennsylvania Avenue NW, Suite 900, Washington, DC 20004, USA
São Paulo
Baseline Telemática Limitada, our Latin American subsidiary.
Get in touch.
Citycare, Opera, Airside, partnerships or careers. We answer within one business day.