Airside

The link between the tower and the ground.

Airside takes mission critical ground requests off the radio. Controllers stay focused on air traffic while ground crews handle what keeps passengers safe and flights on time.

!!Taxiway issue BCrew en routeGate issue 52AssignedAvg. time to clear6 min
Montréal-Trudeau

Eleven winters in the control tower.

Since 2015, Airside has run in the air traffic control tower at Montréal-Trudeau, one of the busiest and most snow-affected airports in the world. Controllers take calls from gate agents and pilots who can’t move on the ground and open emergency snow clearing requests. Several thousand are resolved within minutes every year.

2015in service at Montréal-Trudeau
11winters of mission critical operations
1,000ssnow clearing requests resolved in minutes each year
~20 Mpassengers a year at the airport
How it works

Fewer radio calls, faster answers.

The Airside console in the tower creates the task. The Airside app puts it in the right crew’s hands. Ground frequencies stay free for aircraft.

Tower

Request created

A gate agent or pilot calls. The controller opens the request on the Airside console.

Dispatch

Right crew, right away

The request goes to the closest available crew on the Airside app.

Ground

Crew on the way

The crew accepts, drives and works, its position live on the map.

Done

Closed and recorded

The tower sees it’s done. Everything is time-stamped for reporting.

The Airside suite

Four products, one airfield.

Airside Visor

The live picture of the airfield: aircraft, gates, runways, taxiways, aprons and every crew.

Airside Echo

AI-powered voice communications. Talk to the Virtual ATC hands-free and get mission critical information back.

Airside Access

The ground crew app with digital access control, so tasks are created, assigned and closed without the radio.

Airside Command

A remote operations center that brings Visor, Echo and Access together, built for small and mid-size airports.

What it manages

Built on the same platform as Citycare.

Airside is Citycare adapted for airports, with dynamic layers to plan resources ahead of time.

Snow clearing requests

Controllers open a request in a few clicks, the closest crew gets it, the tower sees when it’s done.

Runways, taxiways and aprons

Every surface mapped, with its status and its history.

Gates and aircraft

Dynamic layers with aircraft position, arrival and departure times and gate assignments.

Turnarounds

Wheels down, at gate, jetbridge, pushback, wheels up: every step on the record.

Runway incursions

Incursions logged, traced and reported.

Compliance

A complete, time-stamped record for safety and regulatory reporting.

Foreign object debris

FOD management, at no cost.

Debris on the airfield is one of aviation’s most persistent safety risks. Airside puts FOD detection and management at the front of airfield operations, and we offer it to airports worldwide at no cost.

Spot

Crews and controllers report debris with its exact position.

Dispatch

The closest crew gets the task right away.

Clear

Removal is confirmed with a photo and a time stamp.

Report

A complete FOD record for your safety management system.

Get Airside AccessFor ground crews, on iPhone and Android.

Talk to the Airside team.

Tell us about your airport. We’ll call you back within one business day.

FOD management at no cost
Set up with your ground operations team
Service in English and French

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