For the residents of your city
- Talk or type to the city, 24/7
- Routed to the right team
- Updates in the same chat
- Garbage day and snow alerts
There’s a pothole on Main Street.
Thanks! Sent to Public Works. I’ll keep you posted.
The operating system for public works.
Citycare runs your city’s routes, crews, trucks and requests in one app. Opera brings your contractors into the same picture. On the web for the office, on every phone in the field.
Free 90-day trial, no obligation.
They trust us
201 customers and growing with every season.
201active customers in Canada and the U.S.
22months since commercial launch
11winters of mission critical operations at Montréal-Trudeau
1,500cities targeted across North America by 2031
Canadian municipalities 124
U.S. municipalities 64
Contractors and highways 11
Airports 2
7 provinces and 21 states. Customers are organizations with a plan and at least one user login, test accounts excluded, as of September 2026.
Aéroports de MontréalMontréal Airport
Our apps
One platform, every side of the street.
Cities run Citycare. Their contractors run Opera. Their residents use Resident. Everyone sees the same work, live.
For cities and public works
- Turn-by-turn routes, live coverage
- Tasks from request to resolution
- AI road and asset inspections
- Fleet, crews and reports in one
For contractors who work for cities
- One account for every city
- Work orders your client sees live
- Pay from the rate card
- Routes and proof of work
Citycare invites its contractors. Opera accepts. Both sides see the same work.
How we workSend us your routes.
Send us your routes.
We’ll set you up.
Everything in the first 90 days is free, as part of the trial. No purchase before you’ve seen the results.
Day 0
Create your account
Free, in two minutes. Send us your routes in any format: shapefiles, GeoJSON, KML, intersection lists or even a PDF map.
Week 1
Official kickoff
With Lucas, our customer success manager, we set 3 to 5 business objectives for the first 90 days and pick the use case to start with.
Days 1 to 90
Training and coaching
Weekly check-ins, one-on-one training when it suits you, account setup and route imports. Supervisors and field crews first, step by step.
Day 90
Review and decide
We review the usage report together. Did we hit the objectives? Then you decide. No commitment before that moment.
Every quarter
Quarterly business reviews
Four reviews a year: the last 90 days in numbers, and 3 to 5 objectives for the next 90.
What our customers say
Up and running fast.
“Citycare was up and running fast and does far more than we expected. Next, GoGov requests go straight to dispatch.”“We started small. Now we’re going citywide, with dozens of contractors and audit-ready records of every job.”“Setting up Citycare for winter operations was quick and simple. Expanding it to street sweeping and yard waste collection took no time from there. We’re looking forward to expanding the roll-out to all of our snow and waste collection sub-contractors next.”One platform, seven apps
Same data, same security, same support.
The municipal operations platform: routes, tasks, inspections and assets, with the field app and the managers’ web portal.
The link with your contractors: they see their routes and work orders, the city sees the work actually done.
The citizen portal: report an issue, follow progress and get news from your city.
Mission critical ground operations for airports, proven over eleven winters at Montréal-Trudeau.
911 dispatchers mobilize the nearest volunteer first responders until paramedics arrive.
OnrouteAdd-on to Citycare Pro
Building inspections like a ride: residents book online and track their inspector live, the office assigns in one click, inspectors navigate turn by turn.
ShieldPre-sale
Law enforcement coordination and situational awareness: every incident, unit and officer on one live map.
FrontlinePre-sale
Military battlefield and urban engagement coordination: every unit, position and order, live.
From the blog
What cities are doing with Citycare
Citycare
Last 30 / Next 30, June 2026
June release: AI inspections, live route management and what comes next.
Read the articleCitycareNewton leads the way in Massachusetts
After a five-year search, Newton chose Citycare within 30 days of its first call.
Read the articleCitycareCambridge digitizes winter operations
Less than a week after signing up, 17 salt and abrasive routes with turn-by-turn directions.
Read the articleLet’s get your city set up.
Leave your details and we’ll call you back within one business day.
Free 90-day trial, no obligation
Send us your routes, we import them
Service in English and French