Requests

Easily manage and respond to service requests from residents, streamlining workflow and ensuring timely resolutions that enhance community satisfaction.

Questions

Quickly address residents' inquiries, providing clear and accurate information that builds trust and fosters a more informed community.

Suggestions

Efficiently collect and evaluate community suggestions, uncovering valuable insights that can drive innovation and improve city services.

Appreciations

Receive positive feedback from residents, boosting morale and highlighting the impact of your work on the community's well-being.

Answer

Update resident posts from 'Open' to 'In Progress' with a simple click, signaling to the community that their input is being acted upon, enhancing the perception of responsiveness and accountability.

Delegate

Easily create tasks and assign them to the appropriate team members, ensuring the right person is on the job for faster and more effective resolution of resident requests.

Collaborate

Tag colleagues or entire departments to join forces on a request, facilitating interdepartmental cooperation and leveraging collective expertise for complex problem-solving.

Manage

Monitor the status and progress of assigned items, allowing for swift action on pending tasks and ensuring nothing falls through the cracks, leading to improved operational efficiency.

Announcements

Keep residents informed about important updates, events, and initiatives, fostering a well-informed community that feels connected to their city's progress.

Proposals

Invite residents to participate in the decision-making process, enhancing democratic engagement by allowing them to voice opinions and vote on matters that affect their community.

Goals

Setting goals communicates your commitments, creating clear expectations and building trust as residents track and support your progress towards achieving your objectives.

Alerts

Keep your residents safe by alerting them with timely warnings and critical information, allowing them to respond with their needs, building resilience and preparedness for the unplanned.

Assets & Inspections

Extend assets life, and reduce downtime with optimal inspection and maintenance management, leading to more efficient operations and cost savings.

Snow & Sanitation headway

Respond more effectively to weather events and sanitation needs, keeping your residents informed at all times while increasing public safety and operational efficiency.

Task resolution

Simplifies work assignment and follow-up to completion, leading to faster responses to your community's while enhancing the overall productivity and of your team.

Integration

Consolidate and streamline your operations by adding Citycare to your any existing systems and workflows, leveraging your existing IT investments.