--- title: The Baseline Blog --- # The Baseline Blog ![Blog](https://f.hubspotusercontent30.net/hubfs/8823337/Blog-Image.svg) - [ ALL ](https://baseline.io/blog/all) - [ citycare ](https://baseline.io/blog/tag/citycare) - [ baseline.io ](https://baseline.io/blog/tag/baseline-io) - [ airside ](https://baseline.io/blog/tag/airside) - [ labor shortage ](https://baseline.io/blog/tag/labor-shortage) - [ ontario mms ](https://baseline.io/blog/tag/ontario-mms) - [ investors ](https://baseline.io/blog/tag/investors) - [ opera ](https://baseline.io/blog/tag/opera) - [ resident ](https://baseline.io/blog/tag/resident) - [ snowgo ](https://baseline.io/blog/tag/snowgo) - [ democracy ](https://baseline.io/blog/tag/democracy) - [ lenders ](https://baseline.io/blog/tag/lenders) - [ unions ](https://baseline.io/blog/tag/unions) - [ Feature Roadmap ](https://baseline.io/blog/tag/feature-roadmap) - [ disaptch ](https://baseline.io/blog/tag/disaptch) - [ responder ](https://baseline.io/blog/tag/responder) - [ sanitation ](https://baseline.io/blog/tag/sanitation) - [ wastemanagement ](https://baseline.io/blog/tag/wastemanagement) citycare ### [Last 30 / Next 30 - June 2026](https://baseline.io/blog/last30next30_june2026?hsLang=en) Explore CityCare’s June 2026 product updates, including AI inspections, real-time route management, resident tracking, and what’s coming next. Paul-André Savoie Jun 29, 2026 baseline.io ### [It hits different when it’s public money.](https://baseline.io/blog/theres-a-different-weight-when-its-not-your-money?hsLang=en) From founder to public capital steward. How that shifted the way I evaluate software, risk, and what “working” actually means. Paul-André Savoie Apr 13, 2026 baseline.io ### [Dark Code, The Next Public Sector Liability](https://baseline.io/blog/dark-code-the-next-public-sector-liability?hsLang=en) A new risk is entering government systems: dark code. Software that works but isn’t understood. Procurement processes aren’t asking the right... Paul-André Savoie Apr 13, 2026 baseline.io ### [Why I’m Building an Advisory Board, Now.](https://baseline.io/blog/why-im-building-an-advisory-board-now?hsLang=en) What got us here won’t get us where we're going next. A candid look at why I’m stepping back from the operator mindset to build my accountability... Paul-André Savoie Apr 12, 2026 baseline.io ### [AI won’t kill software as we know it. But This Might.](https://baseline.io/blog/ai-wont-kill-software-as-we-know-it.-but-this-might?hsLang=en) In municipal operations, AI doesn’t replace what matters. It amplifies it. Trust, context, and accountability are where the real value lives. Paul-André Savoie Apr 12, 2026 baseline.io ### [Fier d'annoncer notre nouveau partenaire ConsultNeige Inc.](https://baseline.io/blog/fier-dannoncer-notre-nouveau-partenaire-consultneige-inc?hsLang=en) ConsultNeige Inc. & Baseline font maintenant affaire en partenariat Véronique Lacroix Apr 8, 2026 citycare ### [The city of Newton leading the way in Massachusetts](https://baseline.io/blog/city_of_newton_leading_the_way?hsLang=en) Ending a 5 year search, Newton chooses Citycare within 30 days of initial discovery call. Paul-André Savoie Nov 28, 2025 citycare ### [Cambridge, MA. digitizes winter operations with Citycare](https://baseline.io/blog/cambride_live_in_one_week?hsLang=en) Less than a week after signing up, Cambridge is ready to go with 17 salt & abrasive routes available with turn-by-turn directions. Paul-André Savoie Nov 28, 2025 citycare ### [Brookline, MA. strengthens Winter Operations With Citycare](https://baseline.io/blog/how-brookline-ma-strengthened-its-winter-operations-with-citycare?hsLang=en) Brookline improved their winter operations with Citycare to manage snow events with clear, optimized digital routes, giving operators turn-by-turn... Paul-André Savoie Nov 28, 2025 citycare ### [From New Hire to Pro: How Citycare Helps Public Works Employees Learn on the Job](https://baseline.io/blog/from-new-hire-to-pro-how-citycare-helps-public-works-employees-learn-on-the-job?hsLang=en) Public works teams are facing a real challenge: high turnover, fewer experienced hires, and slow traditional training. Paul-André Savoie Nov 24, 2025 citycare ### [How To Improve MMS Compliance While Reducing Operating Costs](https://baseline.io/blog/how-to-improve-mms-compliance-while-reducing-operating-costs?hsLang=en) Discover how to improve MMS compliance by automating, optimizing, and responding efficiently without expanding your budget. Paul-André Savoie Nov 10, 2025 airside ### [Meet & talk with Airside Virtual ATC](https://baseline.io/blog/airside-virtual-atc?hsLang=en) See Airside's Virtual ATC in action —The AI-powered AirOps agent delivering Real-time & hands free Mission-Critical ground team coordination. Paul-André Savoie Apr 30, 2025 airside ### [Airside: Increasing Air Travel Safety](https://baseline.io/blog/airside-increasing-air-travel-safety?hsLang=en) Airside is now available to airports worldwide at no cost, tackling one of the most persistent safety challenges in aviation: Foreign Object & Debris... Paul-André Savoie Feb 28, 2025 citycare ### [Citycare: Coaching your team to become change champions](https://baseline.io/blog/citycare-trial-change-champions?hsLang=en) A How-to-Guide to introduce Citycare to Your Team: Reassuring Concerns, Explaining Benefits, Creating Leaders. Paul-André Savoie Feb 24, 2025 citycare ### [Job Satisfaction: Public Works Employees Want More Autonomy](https://baseline.io/blog/satisfaction-au-travail-cols-bleus-veulent-plus-dautonomie?hsLang=en) Improve municipal employee autonomy and job satisfaction with digital tools like Citycare. Paul-André Savoie Feb 24, 2025 citycare ### [Public Works: Lowering Stress with Smartphones](https://baseline.io/blog/public-works-lowering-stress-smartphones?hsLang=en) Improve working conditions, job satisfaction and boost productivity by implementing and encouraging smartphone-at-work programs for your mobile crews. Paul-André Savoie Feb 24, 2025 baseline.io ### [TSX Bound: Growth Unleashed](https://baseline.io/blog/tsx-bound?hsLang=en) Discover how Baseline's financing initiatives are designed to fuel growth while mitigating risk, progressing towards a successful TSX listing. Paul-André Savoie Feb 24, 2025 resident ### [Waste Management: AI Routing & Navigation = Happier Residents](https://baseline.io/blog/waste-management-ai-optimized-routes-for-happier-residents?hsLang=en) Learn how our Opera, Citycare and Resident mobile apps combine to deliver a seamless, ‘Uber’-like experience to municipal residents. Paul-André Savoie Feb 23, 2025 resident ### [Cleared for Takeoff: Successfully Navigating a Pivot](https://baseline.io/blog/our-journey-3-year-pivot?hsLang=en) Discover how our customer-centric transformation is now revolutionizing mission-critical municipal and airport operations across North America. Paul-André Savoie Feb 23, 2025 airside ### [Airside: Celebrating a Decade of Mission Critical Airport Operations](https://baseline.io/blog/airside-a-decade-of-mission-critical-airport-operations?hsLang=en) Airport operations with AI-powered surveillance, communications, digital access control, and centralized management for unparalleled safety and... Paul-André Savoie Feb 22, 2025 citycare ### [Snowgo: The Uber moment for clearing snow from our cities' streets](https://baseline.io/blog/snowgo-the-uber-moment?hsLang=en) A revolution in removing snow from our streets, one snowstorm at a time. Paul-André Savoie Feb 21, 2025 citycare ### [The Township of King: Training personnel with Citycare](https://baseline.io/blog/the-township-of-king-training-their-staff-with-citycare?hsLang=en) Discover how Citycare simplifies training of new public works personnel, boosting efficiency, employee satisfaction and workforce retention. Paul-André Savoie Feb 20, 2025 citycare ### [The catastrophic costs of inadequate infrastructure upkeep](https://baseline.io/blog/the-hidden-costs-of-outdated-mms-compliance-methods?hsLang=en) Discover methods and technology-driven solutions to enhance efficiency and reduce risks for your residents which your teams will love. Paul-André Savoie Feb 20, 2025 citycare ### [5 Must-Have's in a Digital Training Tool for Public Works Teams](https://baseline.io/blog/5-must-haves-in-a-digital-training-tool-for-public-works-teams?hsLang=en) Discover the essential features in a digital training tool to enhance efficiency, standardize practices, and improve public works team performance. Paul-André Savoie Feb 19, 2025 citycare ### [Technology solving labour shortages in Public Works](https://baseline.io/blog/technology-solving-labour-shortages-in-public-works?hsLang=en) Labour shortages are a real issue and are solved by enhancing efficiency, speeding up training, and improving job satisfaction and safety. Paul-André Savoie Feb 14, 2025 citycare ### [Automating Winter MMS Compliance in Ontario](https://baseline.io/blog/automating-winter-mms-compliance-in-ontario?hsLang=en) Citycare’s automated solutions featuring GPS tracking, AI scheduling, and real-time weather monitoring make MMS compliance a breeze. Paul-André Savoie Feb 14, 2025 citycare ### [When failure is not an option: A heavy burden on our Public Works](https://baseline.io/blog/reducing-mms-compliance-workload-a-smarter-way-for-public-works-teams?hsLang=en) Automate compliance and reduce workload for teams. Technology-driven strategies simplify MMS compliance and improve efficiency. Paul-André Savoie Feb 13, 2025 citycare ### [Buried in paperwork ? Ontario's Minimum Maintenance Standards](https://baseline.io/blog/paper-based-mms-compliance-is-holding-your-municipality-back?hsLang=en) Discover how outdated procedures hinder efficiency and learn how to streamline operations while dramatically reducing risks. Paul-André Savoie Feb 12, 2025 citycare ### [Retaining Public Works Employees in a Competitive Market](https://baseline.io/blog/5-strategies-to-retain-public-works-employees-in-a-competitive-market?hsLang=en) Discover five proven strategies to retain skilled public works employees, reduce turnover, and improve productivity through better training,... Paul-André Savoie Feb 12, 2025 resident ### [Canada's Digital Sovereignty: Breaking free from foreign interference](https://baseline.io/blog/canadas-digital-sovereignty-foreign-social-media-interference?hsLang=en) Connecting Canadians with our elected officials—free from foreign influence. That's the foundation of our own digital sovereignty. Paul-André Savoie Feb 7, 2025 citycare ### [Podcast: Ontario's Road Minimum Maintenance Standards](https://baseline.io/blog/podcast-ontarios-road-minimum-maintenance-standards?hsLang=en) Ontario's MMS regulations are very serious business. We've broken it down into an easy to listen to Podcast, helping keep roads safe one kilometer at... Paul-André Savoie Feb 7, 2025 citycare ### [Township of King Enhances Winter Operations with Citycare](https://baseline.io/blog/township-of-king-enhances-winter-operations-with-citycare?hsLang=en) See how the Township of King improved winter operations with Citycare—boosting efficiency, compliance, and road safety with a smart municipal... Paul-André Savoie Feb 7, 2025 citycare ### [Public Works: Improving outcomes with AI](https://baseline.io/blog/ai-powered-snow-removal-route-navigation?hsLang=en) Discover how AI-powered route navigation can revolutionize snow removal and public works, optimizing time, reducing costs, and improving service... Paul-André Savoie Jan 29, 2025 airside ### [Airside & YUL - Mission critical Airport Operations since 2015](https://baseline.io/blog/airside-yul-mission-critical-airport-operations-since-2015?hsLang=en) Airside - Helping Montreal International Airport manage mission critical operations, ensuring safety & security for nearly 20 million passengers per... Paul-André Savoie Mar 10, 2024 resident ### [Red Coalition - Leveraging Resident to Combat Racial Discrimination](https://baseline.io/blog/red-coalition-leveraging-resident-to-combat-racial-discrimination?hsLang=en) Join Red Coalition on Resident to combat racial discrimination in Canada. Create your account, support their mission, and make a difference. Paul-André Savoie Mar 9, 2024 baseline.io ### [Democracy, Really ?](https://baseline.io/blog/democracy-really?hsLang=en) Democratic First Aid - Social media isn't the place for constructive, democratic dialogue. Paul-André Savoie Mar 6, 2024 baseline.io ### [Digitizing Democracy: A unique investment opportunity](https://baseline.io/blog/digitizing-democracy-a-unique-investment-opportunity?hsLang=en) Discover a unique investment opportunity with Baseline, revolutionizing democracy in Canada through technology. Join us in making a meaningful impact. Paul-André Savoie Mar 6, 2024 responder ### [Connected Community Care](https://baseline.io/blog/connected-community-care?hsLang=en) Resident Responder - Supporting pre-hospital emergency care by connecting volunteers with those in need, making communities safer and more resilient Paul-André Savoie Mar 5, 2024 democracy ### [Democracy is not a spectator sport](https://baseline.io/blog/democracy-is-not-a-spectator-sport?hsLang=en) Discover how Resident revolutionizes democracy by enhancing communication between citizens, officials, and governments. Get involved! Paul-André Savoie Mar 4, 2024 baseline.io ### [Baseline celebrates successful Brazilian expansion](https://baseline.io/blog/brazilian-expansion-celebration?hsLang=en) Baseline Telematica Limitada, our wholly owned operating subsidiary has finally been incorporated and is operational in Sao Paulo, Brazil. Join us at... Paul-André Savoie Nov 7, 2018 baseline.io ### [Inside Baseline: A bold push across Europe](https://baseline.io/blog/inside-baseline-becoming-a-global-force?hsLang=en) Paul-André Savoie, our CEO, is pleased to announce the appointment of Miguel Mamede as our new International Account Manager at baseline.io. Miguel... Rob Postuma Oct 25, 2018 baseline.io ### [Promoting top talent from within to lead our Software team](https://baseline.io/blog/inside-baseline-promoting-top-talent-from-within-to-lead-our-software-team?hsLang=en) Lyne Potvin, our COO, is pleased to announce the appointment of Stéphane Ouellet to the position of Software Development Manager at baseline.io.... Rob Postuma Sep 7, 2018 ### Democracy isn't a spectator sport Be the first to know when our latest podcasts, blog posts and interviews are published in our informative series where we interview elected officials and civil servants across Canada, who tell us about their realities in today's challenging democratic climate.